Huntsville, AL | Remote

Full Time

Digital Community Manager

Responsible for the management and development of a the REV online community and handling all aspects of the communication taking place between the company and consumers/staff online within our platforms.


  • Analyze web/app traffic and relevant community metrics.
  • Build relationships with customers, potential customers, industry professionals, and journalists.
  • Coordinate with content, internal PR and Communications teams to ensure brand consistency and community growth.
  • Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos.
  • Develop content plans that support community goals.
  • Devise and implement community communication initiatives.
  • Engage with the online community and respond to comments and requests in a timely manner.
  • Monitor and report on feedback and online reviews to internal stakeholders.
  • Organize and participate in online and in-person events to build community and boost brand/community awareness.
  • Select appropriate text, image, and video content for each communities media platform.
  • Stay up-to-date with digital technology trends.
  • Work with Development and Sales departments to stay updated on new products and features.

Required Experience

  • 2+ years of digital community management.
  • Highly familiar with social platforms.

Required Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Communication — Effectively communicating information and ideas, both written and oral.
  • Computer Proficiency — Using computers and computer systems (including hardware and software) to manage digital community presence, tasks, and strategies.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Persuasion — Persuading others to change their minds or behavior.
  • Planning and Prioritizing — Developing specific goals and plans to prioritize, organize, and accomplish work within deadlines.
  • Reading Comprehension —Comprehending the nuances of the written word.
  • Service Orientation — Actively looking for ways to help people and solve problems.
  • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
  • Time Management — Managing projects, teams, and time to meet deadlines.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.


  • Able to design and edit graphic elements in Canva, Adobe or other design softwares
  • Experience with Asana